THANK YOU FOR CHOOSING K&G CITY HOTEL!
- Registration and check-in of each guest is upon presentation of identification. Only registered guests check in and are allowed in the hotel rooms.
- Upon check-in, guests will receive a passport from the hotel and a key card to access the room.
- Check-in: after 15:00.
- Release: until 12:00.
- Early check-in (after 10:00 am) and late check-out (until 4:00 pm) are offered if possible, after prior coordination with the Reception and for a fee of (?) BGN.
- Daily room cleaning is carried out from 09:00h to 16:00h.
- Smoking is not allowed in hotel rooms or indoors! The hotel has smoke detectors that activate an audible alarm. In case of violation a fine of (?)lv will be imposed for deep cleaning and refreshment. Smoking is permitted on the terraces and designated areas.
- The electricity in the hotel rooms is activated by the key card given by Reception. The card is placed on the energy saving device located next to the room door.
- Keep your money and valuables in the safe. The hotel is not responsible for lost or stolen items that are not stored responsibly.
- No removal or displacement of hotel property is permitted. The hotel reserves the right to charge guests for the cost of removing any damage to property.
- Please respect the right to peace of other guests. Silence is mandatory during the hours designated for rest and sleep: 14:00h to 16:00h and 22:00h to 08:00h.
- Personal belongings left in the hotel rooms or on the hotel premises are kept for 6 months and handed over upon request.
- Pets up to 5 kg are allowed in the hotel.
- Parking of cars at the entrance and exit of the hotel is not allowed, nor is parking in a way that blocks traffic.
- In case of emergency please contact Reception (extension 9)
The team of K&G CITY HOTEL thanks you and wishes you a pleasant stay!